⌕ Design studios · Nicosia
Northline Studio+ Add to contacts
Lead Finder
Search businesses on a map by category and area, enrich them with website details, and add them to your contacts in one click.
Everything you need. One workspace.
Find customers, talk to them on every channel, automate the follow-up and get paid, all from Sentways.
Find customers
Turn searches, ads, links and websites into new conversations.
Click → ChatAds that start conversationsGuided 5-step setup
Meta Ads
Create click-to-WhatsApp ads with a guided setup and AI-written copy, then keep campaigns in sync with your Meta account.
sentways.link/springQR code142 clicks
Chat links & QR codes
Short trackable links and QR codes that open a pre-filled chat, with click analytics for every link.
Do you deliver on weekends?
Yes, Saturday 9:00–14:00. Want me to book a slot?
Website chatbot
Add an AI chat widget to your site with one line of code. Visitors get answers and your team gets the lead.
Budget€2–5k
TimelineNext month
SubmitWhatsApp forms
Collect structured answers inside WhatsApp with multiple-choice and text fields, and track every submission.
GreetingHi! How can we help?
AssistantSales agent
Save widgetChatbot styling & limits
Match the widget to your brand with custom colors and greeting, link it to an assistant, and protect it with a per-IP rate limit.
1,284Clicks · all timeTop source: Instagram bio
Link analytics
See clicks in the last 24 hours, all-time totals and the top source for every chat link.
Single choiceMulti choiceShort textLong textMeta Flows
WhatsApp Flows
Push your forms to the Meta Flows API, with single and multi choice, short and long text, and every submission tracked.
JS
Jess S.TikTok lead form · just now
NewTikTok lead events
Leads from TikTok arrive as new contacts, ready for a reply, a flow or a salesperson.
MC
Maya ChenVIP · WhatsApp
VIPAL
Alex LaurentNew lead · Meta Ads
LeadContacts & import
Import contacts from CSV with column mapping and preview, then organize them with groups, tags and custom fields.
Conversations
Every channel, every teammate and your AI agent in one shared inbox.
MC
Maya ChenCan I book for Friday?
WARP
Ryan PatelHas my order shipped?
IGEC
Eleni C.Γεια σας! Έχετε ραντεβού;
FBUnified team inbox
Reply to WhatsApp, Instagram, Messenger, Telegram, SMS, email and more from one inbox, with queues, Kanban view and SLA timers.
ANBECHDAEL
Smart routing
Share conversations across your team by round-robin, workload or last owner. Unavailable teammates are skipped or covered by AI.
hey do you do logo design?
Hi! Yes, our brand sprint takes 5 working days.
AI agents
Train an AI agent on your PDFs, docs, website and Q&A. It answers naturally, collects details and hands off to a person when needed.
0:42AI voice callTranscript saved to the conversation
Voice calls, human or AI
Take and make calls in the browser or let the AI voice agent answer, with recordings, transcripts and follow-ups.
Assigned · JamiePrivate note@Sam
Notes & handoff
Assign conversations, mention teammates and leave private notes, so nobody asks the customer to repeat themselves.
Status · VIPReturning customer
Orders · LTV12 orders · €1,480
Assigned · JamieCustomer 360
Every conversation sits next to the full customer profile: status, VIP, orders, lifetime value and who it is assigned to.
Jamie · onlineSam · awayMacro: Refund
Presence & macros
See who is online right now, and run playbook macros that reply, tag and assign in one click.
Missed call · 14:02
AI voicemail: “Hi Maya, we will call you back within the hour.”
Recordings & AI voicemail
Outbound dialling, inbound call alerts with accept or reject, AI voicemail when nobody answers, and 3-way recording with transcript playback.
Mine · 8Unassigned · 3Snoozed until 09:00Pinned
Queues & snooze
All, mine and unassigned queues, priorities, pinning and spam handling. Snooze a conversation and it returns when it is due.
Summarize this conversation
Wants 3 logos by Friday, budget €900, prefers WhatsApp.
AI suggestions & summaries
AI drafts replies for your team to review, summarizes long threads and translates messages in both directions.
🎤 Voice note · 0:18
Transcript: “Hi, is the studio open on Sunday?”
AI voice notes
Incoming voice notes are transcribed, and the AI can answer with text or a spoken voice reply.
ButtonsListsPollsLocationDocuments
Rich messages
Send buttons, lists, polls, locations, documents, media and product cards wherever the channel supports them.
“price” → Price listAway after 18:00Welcome message
Saved & auto replies
Keyword replies with typo tolerance, welcome and away messages, business hours and saved replies for everyday questions.
Marketing
Reach the right people with the right message, at the right time.
Campaigns
Send text, templates, buttons, media and carousels to chosen audiences, with A/B variants, AI-written copy and delivery controls.
128RecipientsReturning customers
Broadcasts
One-to-many messages to a group, with delivery, read and click tracking for every recipient.
Hi {{name}}, your order {{order}} is on its way.
Templates
Standard, carousel and authentication templates with variables, languages and validation before you submit for approval.
Header constraint
Button count
Variable supplied
Template checks
30+ lint rules and a Meta pre-flight check catch header, button and variable issues before you submit.
Spring sale, 20% off, friendly tone
Spring is here 🌿 Enjoy 20% off everything this week.
AI-written copy
Generate campaign and template copy with AI from a short brief, in multiple languages.
A/B variants
Split an audience across message variants with random assignment and compare what performs best.
StartPauseResumeDelete drafts
Campaign lifecycle
Start, pause and resume campaigns at any time, and clean up with bulk delete for drafts.
Social publishing
Plan and publish posts, photos and videos to Facebook, Instagram and TikTok, with AI-written captions.
Ad & social insights
Meta ad spend, impressions, clicks and conversions next to post and account insights.
Opted in
Exclude opt-outs
Consent & opt-outs
Opt-in and opt-out states are respected everywhere, so opted-out contacts are left out of every campaign and flow.
Batch 5009:00–19:00Daily cap 500Warm-up on
Delivery pacing
Batch sizes, random delays, sending windows, daily caps and number warm-up keep bulk sending healthy.
Every Monday · 09:00PausedRun now
Scheduled messages
One-time or recurring messages on a daily, weekly or monthly schedule, with pause, resume and retry.
Automation & AI
Build the follow-up once. Let it run every time.
TRIGGERCustomer starts checkout
WAIT 1H · CONDITIONOrder completed?
WHATSAPPSend a reminder
Visual flow builder
Drag together questions, conditions, delays, messages and actions. Flows can create deals, book appointments and call other systems.
Remind open checkouts after one hour
Draft ready: Trigger → Wait → Condition → Message
AI flow generation
Describe a follow-up in plain words and get a first draft of the flow to review and test.
Tag addedOrder placedDeal → Proposal
Triggers for everything
Start flows from new contacts, tags, opt-ins, keywords, orders, deal stages, forms or webhooks.
MessageQuestionConditionDelaySheetsDocsAppointmentCatalogAI responder
15 node types
Messages, questions, conditions, delays, Google Sheets and Docs, appointments, catalog and an AI responder, all as building blocks.
ExactFuzzyRegex
Smart keyword matching
Auto-replies match exact words, fuzzy spellings or regex patterns, and reply with text, a template, a flow or your catalog.
OpenAIAnthropicGeminiMistralElevenLabs
5 AI providers
Power your agents with OpenAI, Anthropic, Gemini, Mistral or ElevenLabs, and pick the right model for each job.
PDF
Price list 2026.pdfIndexed
ReadyURL
yourbrand.com/faqIndexed
ReadyKnowledge base
Upload PDFs and DOCX files or add URLs, and your AI agent gives knowledge-grounded replies from them.
Move the Northline deal to Proposal
Ready to move “Web redesign” to Proposal. Confirm?
AI CRM Copilot
Ask in plain words to find contacts, create deals, move stages, assign tasks, create invoices or pull a sales report. Changes wait for your confirmation.
POST https://api.yourapp.com/leads
→ status 200 · saved to {{lead_id}}Code, webhooks & subflows
Call any HTTP endpoint, look up external MySQL data, run code and reuse logic with subflows.
✓
Checkout reminder1,204 runs · 0.3% errors
Live↻
Welcome seriesPaused · 3 retries queued
PausedRun history & templates
Start from featured templates, clone, import or export flows, and follow every run with logs, errors and retries.
68%Monthly AI budget usedLimits set per workspace
AI keys & usage
Bring your own AI keys or use platform keys, with token budgets, usage limits and cost reports per workspace.
EnglishΕλληνικάEspañol+ more
Multilingual replies
Auto-replies detect and translate languages, and AI agents answer in the language the customer writes in.
Sales & commerce
From a good conversation to a paid invoice.
Qualified
Brand refresh€2,400
Proposal
Web redesign€4,800
Won
Logo sprint€900
CRM & deal pipeline
Companies, contacts and deals on a pipeline with owners, values, expected close dates and a weighted forecast.
Payment request€120.00Creative consultationPaid ✓
Payments in chat
Send payment links inside the conversation and see the status update when the customer pays.
MonTueWedThuFri
Consultation
Appointments
Customers pick a slot in the chat. Bookings sync with Google Calendar, include a Meet link and send reminders.
P
Proposal #031Accepted
WonI
Invoice INV-0142€120.00
PaidProposals & invoices
Create estimates and proposals, share them in WhatsApp, convert them to invoices and track what is paid.
Wool coat · €89Add to cartCoupon SPRING10
Catalog & storefront
Share products in chat, run a branded storefront with cart, coupons and checkout, and send order updates.
Single productMulti-productCarousel
Meta catalog sync
Sync your Meta catalog and send single-product, multi-product and carousel messages right in the chat.
Domainshop.yourbrand.com
ThemeMinimal · Light
Publish storeCustom domain store
Run your themed storefront on your own domain, with orders and payment links built in.
Can we move it to Thursday?
Done ✓ Thursday 11:00 your time. Meet link updated.
Time zones & rescheduling
Slots show in the customer’s local time, Meet links are added automatically, and customers can cancel or reschedule in chat.
#
Order #1042COD · confirmed in chat
ShippedOrders & COD
Track every order and its status, confirm cash-on-delivery orders in chat, flag return risk and take group orders.
Stock · 14 leftShipping rulesVAT 19%★ 4.8 reviews
Inventory, shipping & taxes
Products, categories and stock, with shipping rules, taxes, coupons and customer reviews in your store.
Payment gateways
Stripe, PayPal, Razorpay, Paystack, Mollie, Square, Mercado Pago and more, plus bank transfer and offline payments.
15 min buffer
Paid booking
Reminders
Booking rules
Set duration, buffers, notice periods, capacity and booking horizon, ask questions and take payment before confirming.
€3,240Outstanding2 invoices over 30 days
Balances & aging
Record partial and full payments and see outstanding balances, aging and revenue at a glance.
Shopify & WooCommerce
Sync products, customers and orders, send order notifications and win back abandoned carts automatically.
Team & work
Keep the team in sync, from the first reply to the finished project.
✓
Send revised quoteJamie · due today
High○
Follow up after callSam · tomorrow
Tasks & reminders
Turn conversations and deals into tasks with an owner, priority and due date, and get reminded before they slip.
Projects
Run delivery work linked to customers, companies and deals, with owners, dates and progress.
MonTueWedThuFri
Consultation
CRM calendar
Task and project deadlines, expected deal closings and proposal expiry dates on one calendar.
#sales · @Jamie can you take Maya?
On it 👍
Internal team chat
Channels, threads, mentions, reactions, pinning and search for talking with your team, away from customers.
New assignment
Web push
Quiet hours
Notifications
In-app, email and web push notifications with per-event preferences and quiet hours.
OwnerAdminManagerAgentViewer
Roles & permissions
Owner, admin, manager, agent and viewer roles, team assignments and agent capacity for routing.
Connections & control
Connect the tools you use and keep everything secure.
14 channel connections
WhatsApp through the Cloud API, QR pairing or Twilio, plus Instagram, Messenger, Telegram, TikTok, SMS, email, LINE, WeChat, Viber and website chat.
HubSpotGoogle SheetsGoogle CalendarSlack
Integrations
HubSpot, Google Calendar, Meet, Sheets, Docs and Forms, Slack and more, connected to your conversations and flows.
POST /v1/messages
{ "to": "+357…", "template": "order_update" }API & webhooks
A REST API and signed webhooks for contacts, messages, campaigns, flows and deals.
Analytics & reports
Message, campaign, inbox, AI, calling, sales and payment reports in one place.
WABATwilioWhatsApp API
Mix engines
Use WhatsApp Business API, Twilio or the WhatsApp API side by side, and mix engines inside one workspace.
Embedded signupOAuthScan a QR
Quick setup
Connect numbers with embedded signup, OAuth or by scanning a QR code.
// Google Apps Script const rows = sheet.getValues(); sentways.ingest(rows);
Apps Script ingest
Send data from Google Sheets and Forms straight into Sentways with Apps Script, alongside order webhooks and contact sync.
Scam patterns
Abuse filters
Device trust
Abuse protection
Lockout, WhatsApp sending guardrails, scam pattern detection, abuse filters, webhook signatures and device trust.
1-clickSend from any tabHistory and export included
Browser extension
Send personalized messages from your browser with your workspace senders, templates and CSV recipients.
/sentways sendTrello card movedNotify team
Slack & Trello
Trigger messages from Slack commands and send notifications from Trello board and card events.
D
Proposal – {{company}}.docxGenerated from template
DocsS
Products sheetSynced to storefront
SheetsGoogle Docs & Sheets add-on
Fill Google Docs templates from flow variables, and manage your store’s products straight from a Google Sheets add-on.
Two-factor login
IP allowlist
Audit log
Security & audit
Roles and permissions, two-factor login, IP allowlists, sending guardrails, encrypted credentials and activity logs.
Your next customer is a conversation away.
Bring leads, customer conversations and follow-ups into one connected workspace.
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